Privacy Policy

Your privacy is important to us. It is Hotel Calá & Divino’s policy to respect your privacy regarding any information we may collect on the website calaedivino.com.br and other sites we own and operate.

We only request personal information when it is truly necessary to provide a service to you. We do so by fair and legal means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used.

We only retain the collected information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We do not share personally identifiable information publicly or with third parties, except when required by law.

Our site may have links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

You are free to refuse our request for personal information, with the understanding that we may be unable to provide some of your desired services.

Continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.

Hotel Calá & Divino Cookie Policy

What are cookies?

As is common practice with almost all professional websites, this site uses cookies, which are small files downloaded to your computer to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, but this may downgrade or ‘break’ certain elements of the site’s functionality.

How do we use cookies?

We use cookies for various reasons detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are unsure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting your browser settings (see your browser help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

Cookies we set

• Account-related cookies: If you create an account with us, we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out; however, in some cases, they may remain afterward to remember your site preferences when logged out.
• Login-related cookies: We use cookies when you are logged in so that we can remember this action. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
• Email newsletters-related cookies: This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for subscribed/unsubscribed users.
• Order-processing-related cookies: This site offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
• Survey-related cookies: Periodically, we offer surveys and questionnaires to provide interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide accurate results after page changes.
• Forms-related cookies: When you submit data through a form, such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
• Site preferences cookies: To provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page affected by your preferences.

Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and how we can improve your experience. These cookies may track items such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.

Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track items such as the time you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.

Periodically, we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the site, while ensuring we understand which optimizations our users appreciate the most.

More Information

Hopefully, that has clarified things for you, and as was previously mentioned, if there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

This policy is effective as of June/2022.