Reservations

You can make your reservation through our website, with the security, freedom, and convenience of choosing your dates and accommodation with just a few clicks, or through our reservation center via WhatsApp, phone, or email. The reservation center hours are Monday to Friday from 9 AM to 5 PM and Saturdays from 9 AM to 1 PM.

Reservations

You can make your reservation through our website, with the security, freedom, and convenience of choosing your dates and accommodation with just a few clicks, or through our reservation center via WhatsApp, phone, or email. The reservation center hours are Monday to Friday from 9 AM to 5 PM and Saturdays from 9 AM to 1 PM.

(73) 99991-2929

+ information

Reservations

+ information

Reservations

+ RESERVATION POLICIES

RESERVATION CONFIRMATION POLICY

To confirm a reservation, Calá & Divino requires full, non-refundable prepayment of daily rates and fees after the reservation block is requested through our reservation center or made online. The reservation is confirmed upon payment identification.

CANCELLATION AND CHANGE POLICY

Cancellations or reservation changes must be requested exclusively via email ([email protected]). Depending on the advance notice of the cancellation or change request, a penalty may apply, and the remaining balance is available as credit for future stays. The credit is valid only to cover daily rates and fees for a new reservation.

You can check the specific cancellation and change terms of your reservation with our reservation center or on your confirmation voucher if you have already booked.

CHILDREN POLICY

Children of all ages are welcome at Calá & Divino. We offer a menu with child-friendly meal options, board games, and some toys. The hotel does not have a dedicated recreational area for children (playground).

CRIB AND EXTRA BED POLICY

Some rooms can accommodate cribs and/or extra beds. Check prices and availability directly with our reservation center.

PET POLICY

Calá & Divino has pets that roam freely and harmoniously around the property. Pets are welcome after prior consultation and authorization. If you wish to bring your pet, please inform us so we can send you details about policies and fees.